Equip your team with the skills to provide guidance and safety after a critical incident, ensuring no site faces tragedy alone.
The MATES Respond Program is a 4-hour training course created upon the request of MATES volunteers to provide a best practice framework in supporting site after an incident. This training compliments the overall MATES model. It is available to MATES Connectors or ASIST Volunteers.
The MATES Respond Program focuses on three main elements to provide the volunteers with the skills to guide a site through an event.
Facilitate understanding and emotional connection to help workers process the incident.
Guide workers in making sense of the event and its effects on the site.
Offer practical and emotional support to ensure workers feel safe and cared for.
